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gdavidhizar
03-19-2007, 03:41 PM
I am having trouble viewing some of the files I have imported into Photoshop Elements Organizer. I am hoping someone can help.
It doesn’t seem to matter whether I have imported through the watched folders or if I have the organizer “get new photos. As items are imported into the catalog, it appears all is going well, but when the files are to be viewed, all I can see is an hourglass where the preview should be. I know how they are supposed to look because organizer worked fine until about a week ago. Now I can not import anything and view it in the organizer as I used to be able to do. However, if I double click to make the preview screen the largest it can be and then single click on the preview I can see the image.
Anybody know what’s going on here and how to correct the problem? Your help would be greatly appreciated.

Thanks.

Gayle

Westina
03-19-2007, 04:54 PM
Hello Gayle - I'm not sure which version of PSE you have, but you might try "File - Catalog - Recover" to rebuild the thumbnail cache. Be sure that you have backed up the catalog first, by searching across your drive(s) for files ending in "psa." Back those files up for safekeeping.

Best regards,

Tina